When can I reserve a letter?
Reservations open four times a year.
|
Season |
Reservations Open |
Reservations Close |
Mail Week |
|
❄️ Winter |
September 1 |
November 15 |
December 1–7 |
|
🌸 Spring |
December 1 |
February 15 |
March 1–7 |
|
☀️ Summer |
March 1 |
May 15 |
June 1–7 |
|
🍂 Autumn |
June 1 |
August 15 |
September 1–7 |
How long does shipping take?
After Mail Week, estimated delivery times are:
- Canada (local): Approximately 2 business days
- Within Ontario: Approximately 3 business days
- Canada (nationwide): Approximately 4 business days
- International: Delivery times vary by destination and may take up to 4 weeks.
Please note that delivery times are estimates and may vary depending on your local postal service.
Can I update my mailing address?
Yes! You can update your shipping address through your customer account before Mail Week.
Can I change or cancel my reservation?
Orders can be changed or cancelled before your letter has been mailed. Once your letter has been shipped, changes or cancellations are no longer possible.
Can I track my letter?
To keep Seasonal Letter from the Studio affordable, letters are mailed using standard postage and do not include tracking.
Do you ship internationally?
Yes! Seasonal Letter from the Studio is happy to send letters around the world. (EU shipping coming soon.)